A single-story home at dusk, representing welcoming in-home tech help that comes to you.

In-home technology help

The hard stuff, handled.

A real engineer who makes house calls and explains what was changed, so you stay in control.

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What we help with

See everything I can help with, and what it costs

Everyday fixes

The day-to-day things that should just work, made to work again, and explained so they keep working.

What this covers

  • Printers and scanners that won't connect or print
  • Email, online accounts, and passwords you've been locked out of
  • A new phone, tablet, or computer, set up and moved over from your old one
  • Photos, contacts, and files carried across so nothing gets left behind
  • The everyday glitch no one else could pin down

I'll fix it while I'm there, then walk you through what changed in plain English so it isn't a mystery. Flat $99 for the visit, quoted before I start. Solved, or it's free.

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Virus, malware, and scam cleanup

If something feels wrong, a pop-up that won't close, a strange charge, a caller claiming to be "support," I'll find out what's going on, clean it up, and lock things down.

What this covers

  • Virus and malware removal, and pop-ups that keep coming back
  • Getting back into accounts that have been hacked or locked
  • Sorting out a scam: what they reached, and what to change right now
  • A second set of eyes on whether an email, text, or call is actually legit
  • Setting things up so it's much harder to be caught out again

No judgment, ever. These scams are built to fool sharp people. I'll tell you honestly what happened and exactly what to do next. Flat $99 for the visit, quoted before I start. Solved, or it's free.

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Security and backups

Quiet protection for the things you can't afford to lose: your accounts, your photos, your peace of mind.

What this covers

  • Strong, memorable passwords, with a password manager if you'd like one
  • Two-factor set up so a stolen password alone isn't enough to get in
  • Automatic backups so your photos and files are safe if a device is lost or breaks
  • Your home Wi-Fi and the accounts that matter most, locked down
  • A plain-English rundown of where you stand and what to keep an eye on

You don't need to become a security expert. I set it up to run on its own, then show you the few things worth knowing. Flat $99 for the visit, quoted before I start. Solved, or it's free.

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Help you can count on

  • Upfront, flat price

    You'll know the full price before I start. No surprises, no running meter.

  • Solved, or it's free

    If I don't solve your problem, you don't pay. Simple as that.

  • Fully insured

    General and professional liability insurance in place. Happy to show proof on request.

Jacob Diaz-Iglesias, founder of Porchlight Tech, smiling in his graduation cap and gown.

Meet the person at your door

Jacob Diaz-Iglesias · Founder & lead technician

Hi, I'm Jacob. I started Porchlight Tech because getting real help with technology shouldn't mean a call center, a long hold, or a stranger who won't explain what they did. I show up on time, quote the price before I start, and I don't leave until it's solved and it makes sense to you.

I'm a software engineer with a Computer Science degree and three engineering internships at Amazon, one of the largest tech companies in the U.S. I bring that experience into your home. More about my background

What neighbors are saying

Google rating 5.0 (4 reviews)

  • …We couldn’t be more pleased with the quality of his work, his professionalism, and his polite, customer-focused approach. If you’re looking for someone who is knowledgeable, responsive, and committed to excellent service, I highly recommend Jacob!

    Lazaro F. Google review

  • Incredible communication and end product was well made.

    Aayan E. Google review

  • Fantastic service! Definitely recommend!! Jake not only solved the issues, but took the time to teach me what to do in the future. YouTube and Apple help services weren’t able to explain it in “non-tech terms” but Jake broke it down with easy, repeatable steps…

    Dan S. Google review

Ready when you are.

Pick a time that works for you. Flat $99 for the visit, quoted before I start, and solved or it's free. Prefer someone on call all year? Join as a founding member before August 31, 2026 and keep $29/month for as long as you're a member.

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