Porchlight Tech

Services & pricing

What I help with, and what it costs.

Expert, in-home help in plain English, with clear, flat prices quoted before I start. The same service whether you book a single visit or join as a member.

  • Upfront, flat price

    You'll know the full price before I start. No surprises, no running meter.

  • Solved, or it's free

    If I don't solve your problem, you don't pay. Simple as that.

  • Insured, background check in progress

    General liability insurance in place, and a background check in progress. Happy to show proof on request.

  • Plain English, and you stay in control

    I tell you what I'm doing and why, so you understand your own setup instead of just nodding along.

  • A second set of expert eyes

    Not sure an email or call is legit? Send me a photo before you act and get a quick expert read.

What I can help with

Any of this can be a single visit, or covered by your membership.

  • Whole-home Wi-Fi and mesh networks that reach every room
  • Smart-home setup and automations: cameras, doorbells, locks, thermostats, and speakers
  • New computer, laptop, or tablet setup, moved over from your old one
  • Backups set up so you never lose your photos or files
  • Account and network security: strong passwords, two-factor, and locking things down
  • Printers, scanners, and devices that won't connect
  • Email, online accounts, phones, and tablets
  • TV, streaming, and home-theater setup
  • Virus, malware, and scam cleanup
  • The tricky problem no one else could figure out

What I don't do

  • Cracked screen repair
  • Component replacement
  • Liquid damage repair
  • Recovering data from failed drives

If that's what you need, I'll tell you honestly and point you to a trusted repair shop. No charge for telling you the truth.

What it costs

Two ways to get the same help: pay as you go, or have someone on call.

Start here

A single visit

The simple, no-commitment way to get help.

$99 flat for the first hour, quoted before I start.

By the time I leave, the problem is solved and you understand exactly what I changed. Or you don’t pay.

  • $75/hour after the first hour, only if needed and always discussed first.
  • Pay-as-you-go. No contract, no subscription.
  • Roughly half the price of a big-box in-home visit. Fair, not cheap, not gouging.
  • Standard booking within 2 business days.
Book a visit

Year-round option

“Always-on” membership

For people who'd rather have someone on call all year.

Most people don't need this. If you only need an occasional fix, the single visit is the better choice, and I'll point you there.

$45 per month

Month-to-month. Cancel anytime by phone, text, or email. No fee, no hassle.

Year-round backup: someone who already knows you and your setup, a quick text away, plus an expert to check anything that looks off before you act.

What members get on top of a visit:

  • Unlimited quick questions. By phone or text during business hours, including scam-checks. Always free for members; anything hands-on is booked at the lower member rate.
  • A free yearly Tech Checkup. Updates, security, backups, and cleanup. A $99 value, included.
  • Half-off visits. A flat $49 instead of $99. Save $50 every visit.
  • Priority scheduling. Members go to the front of the line.
  • A written recap after each visit. Plain-English notes on what I changed and how it works, yours to keep. Want me to copy a family member too? Just say so.
  • A welcome kit. A personalized reference sheet for your exact devices and network, plus a magnet with my direct number. Yours to keep.
Is it worth it?

Here's the honest math: $45/month is $540/year. The free yearly checkup alone is a $99 value, and every visit you need is half off at $49. If you'd call even a few times a year, the membership more than pays for itself, and the unlimited quick questions and scam-checks come free on top. If you only need help once in a while, skip it and book the $99 visit. Either way, I'll help you choose the one that fits.

Ask about membership

Either way, you're covered

Solved, or it's free.

If I don't solve your problem, you don't pay for the visit. And if the same problem comes back within 14 days, I come back and fix it free. No fine print, no arguments.

Common questions

What if you can’t fix it?

Solved, or it's free. If a visit makes no progress, you don't pay. Any replacement parts or hardware, if needed, are separate and always discussed first.

Do I have to sign a contract?

No. Visits are pay-as-you-go. The membership is month-to-month, cancel anytime, no fee.

Is the membership worth it for me?

Only if you have ongoing questions or want someone on call. For an occasional fix, the $99 visit is the better deal, and I won't talk you into a plan you won't use.

Are you insured and background-checked?

I carry general liability insurance, and my background check is in progress. Happy to share proof of both on request.

How fast can you come out?

Standard booking within 2 business days; members get priority.

Can I get a second opinion on a suspicious email or call?

Yes. Members can call or text a photo of anything that looks off and get a quick expert read before acting on it. A second set of eyes is the best protection.

How do I pay?

Card, check, or cash; card payments via Square. The price is always quoted first.

I serve Dade City, Zephyrhills, surrounding Pasco County, roughly within an hour's drive.

Card, check, or cash; card payments are handled securely by Square, and your card number isn't stored. The price is always quoted before any work begins.

Not sure which fits? Email us and we'll figure out the right fit together, no pressure.